The Go Solution is Hiring!

Open Positions

Job Description:

Client Services is an important part of maintaining an ongoing client relationship. We actively engage our customers and make sure they are 100% satisfied with the resolution to their issue. If we can’t directly assist, we steer our customer in the right direction. Often, when the customer reaches us, they have a pending installation, or are newly activated. When customers call, a friendly voice (the Customer Service Representative) answers the line and is willing to go above and beyond to assist with issues or answer questions. This helps reassure them about the value of the products and services we offer.

Our managers are friendly and helpful, and offer a lot of one-on-one coaching to develop the staff. The company has prizes and contests to recognize individuals doing a great job. If customer service is your thing, The Go Solution is the place to be!

Job Responsibilities:

  • Assist customers with product features and installation needs for TV, Internet, phone and security services
  • Provide quality support service through one-call resolution to establish a long-term customer relation
  • Maintain performance standards in regards to productivity, quality assurance scores, attendance, etc
  • Identify customer “WIN’s” (wants, interests & needs) and qualify for sales opportunities


  • 1 year of Customer Service experience required, preferably in a call center environment
  • Effective communication skills (excellent opportunity for bilingual candidates), both oral and written
  • Above-average computer skills with the ability to learn new software applications
  • High school diploma or equivalent required, some college preferred
  • Must be able to work weekends and closing shifts (until 11pm)


  • $10/hour plus any additional commissions
  • Health, dental, vision, life and voluntary insurance programs
  • 401(k) with generous company match
  • Paid vacation time

Job Responsibilities:

Answer inbound calls from potential customers seeking home technology solutions including TV, Internet, phone and security services
Identify customer “WIN’s” (wants, interests & needs) and qualify for sales opportunities
Overcome objections and convert opportunities to sales through your trained process
Accurately build customer accounts using various customized software applications


Motivated and driven to succeed
Outstanding communication skills (excellent opportunity for bilingual candidates)
Strong attention to detail
Highly energetic and positive attitude
Professional, reliable and honest work ethic
Flexibility in work schedule
Sales, sales-related and/or customer service experience a strong plus
High school diploma or equivalent required, some college preferred

Compensation & Benefits

Paid training program
Uncapped commission pay structure (average reps earn $45K-$50K per year / top reps earn $75K-$100 per year)
Bonus and incentive pay opportunities
Health, dental, vision, life and voluntary insurance programs
401(k) with generous company match
Paid vacation time
Ask about our work from home program

Employee Perks

Strong and stable earning potential (bi-weekly pay plan)
Monthly and annual employee recognition awards
Flexible schedules available
Frequent giveaways
Home or office work environment
Company sponsored events and outings
Career growth opportunities; professional development programs
Many community involvement opportunities
NO cold-calling and NO prospecting; all leads provided

Job Description:

The Insurance Telesales Representative will receive incoming calls from potential customers of The Go Solution’s Insurance business, ExactQuote. These calls are generated by a variety of sources including: mail campaigns, internet leads, strategic partnerships, as well as by internal referrals. The rep will utilize a consultative sales approach to sell insurance policies to prospective policy holders by providing rate quotes and coverage information that helps them live safer, more secure lives. The rep will counsel prospects and policyholders on coverage, limits and regulations while developing quotes based upon risk information. The rep is responsible for closing inbound sales from leads generated from mail campaigns. They will also evaluate risks utilizing underwriting rules and guidelines in order to bind coverage.


Identify customer needs using a needs based selling approach then recommend plans and accurately answer customer questions
Provide solutions that make it easy for the customer to decide on the plan while overcoming customer objections
Handle inbound calls to enroll customers compliantly and efficiently into selected Insurance and update customer accounts thoroughly
Effectively manage sales pipeline
Deliver expected sales for individual, team and overall targets (conversion rate, close ratio, etc.)
Actively manage a book of business to ensure all customers’ needs are met on a timely basis (respond to voicemails, internal chat requests, and partner with customer service and operations, handle and support customer complaints and/or client escalations)
Deliver a consistently positive customer experience in a highly ethical and professional manner
Ensure sales quality by asking questions and partnering with management support as needed


High school degree required, College degree preferred
Current Texas General Lines Life and Health License
Agency Insurance Experience
Position must handle detail-oriented work with good problem solving skills
Ability to multi-task and adapt as issues arise
Ability to independently prioritize workload
Basic computer knowledge; ability to navigate CRM software
Excellent verbal and written skills Team player with a positive attitude


$31,200 Base Salary plus a competitive commission program
Schedule is 10am-7pm, Mon-Fri
This is a full-time, onsite position
Health, dental, vision, life and voluntary insurance plans
401(k) with generous company match
Paid vacation time

The Business Intelligence (BI) developer is responsible for building, implementing and supporting Microsoft BI solutions. The right individual will possess experience in all stages of BI project work (requirements and logical design, physical design, implementation, testing and deployment). The BI Developer should have a firm grasp of BI implementation methodologies and will have had in-depth experience with the Microsoft BI Stack (SSIS, SSRS and SSAS). The BI Developer should understand and have expertise in the various technologies needed to implement Microsoft BI solutions. The developer must have experience with the Microsoft BI stack and exposure to other technologies is a plus (Oracle, SAP BW, SAP Business Objects, etc.).

Must have experience working with Microsoft Business Intelligence Tools; SSAS, SSRS, SSIS, Business Intelligence Development Studio. MS SQL skills are essential as this role serves as the expert in this area.

Must also have Web Development skills including classic ASP, ASP.NET, Web Forms and MVC. 

Analysis and Communication Skills

  • Data gathering, research and analytical abilities so as to develop insightful conclusions and generate solutions to address user needs
  • Create written communication materials that effectively summarize findings and support recommendations
  • Direct quality assurance and user acceptance testing by writing test plans and managing the execution of testing (Unit and UAT) awareness.

Specific Technical Skills Desired

  • Specific technical skills desired include:
  • Relational Database and SQL Language
  • Extraction, Transformation and Loading (ETL) (Microsoft SSIS)
  • Data Warehouse / Solution Design
  • Dimensional Modeling
  • Analytics / OLAP Cube Development (Microsoft SSAS)
  • Report Development (Microsoft SSRS)

Primary Responsibilities

  • Work with our CRM experts to develop CRM/SQL data analysis and reports.
  • With the rest of the Team, you will consider how to increase connectivity between these systems, build automated workflows and data checks to constantly improve the smooth running, data integrity and accurate reporting of the business.
  • With the rest of the Team, you will contribute to the effective data governance of the business data. This includes data quality, data management, data policies, business process management, and risk management surrounding the handling of business data.
  • Develop data-cubes and trend company KPI’s.
  • Develop and maintain sound working knowledge of the business, specifically the function Business Intelligence plays.
  • Seek and accurately capture data required to ensure integrity of all systems within the scope of the Business Intelligence data.
  • Advise on best practice and be able to suggest and deliver product enhancements.
  • Manage own workload and work with the relevant colleagues and business units to prioritize enhancements.
  • Suggest and deliver new systems and system improvements.
  • Work with the rest of the Business Intelligence Team and fully support them in their roles.


This position is a full-time position based out of our office at 5500 Northwest central Houston Texas 77092.


Your compensation for this position will consist of a competitive salary and participation in company provided benefits.

Are you someone who thinksoutside the boxand is able to develop and implement website concepts? If so, you might be a great fit! We are looking for aJunior Web Developerto be an active part of ourDigital Marketing Team.

Come join a team where you have the opportunity for career growth while learning new skills.


  • 1 year or more of Web Development experience
  • Proficiency in HTML/CSS is required
  • Working knowledge of PHP, MYSQL, JavaScript, JQuery
  • Experience in Bootstrap and/or other responsive frameworks
  • WordPress and Drupal development


  • Perform front-end development for our web initiatives to ensure usability
  • Test all completed work to ensure proper and error free functionality
  • Enhance quality, feel, and usability of our consumer-facing websites
  • Develop creative concepts to increase our online presence
  • Drive traffic to our branded websites


  • $43,000/yr or more based on skill level and expertise
  • Annual merit increases and bonus opportunities
  • Health, dental, vision and life insurance options at 60 days
  • 401(k) with generous company match
  • Immediate PTO accrual
  • Company-sponsored outings and events

Additional Requirements:

  • Must be able to work onsite M-F/8-5 in the NW Houston area

Submit Your Online Application Today!