The Go Solution is Hiring!

Open Positions

Job Description:

Are you designed for more than just earning a paycheck? Do you want to make a difference growing a business where marketing and leads are paid for by the company? Then you may have found the opportunity you have been looking for.

We have an opportunity for a licensed Property & Casualty Agent. Marketing and leads are provided by the company, and potential customers call in response to our ads. We specialize in providing an exceptional customer experience when interacting with customers by phone and email.

APPLY NOW and join the TGS Insurance Team!

Requirements:

  • Valid, current Texas Property and Casualty Insurance License
  • 2+ years’ experience selling P & C products
  • Proficiency using Microsoft Office – Word, Excel, PowerPoint, and Outlook
  • Ability to build rapport with clients and provide an exceptional customer experience
  • Excellent written and verbal communications skills
  • Must be able to service inbound calls and make follow-up outbound calls
  • Strong interpersonal skills and the ability to work with co-workers from all levels of the organization
  • Ability to multi-task, prioritize, and work with a sense of urgency
  • Must be able to work on-site at our company located in NW Houston (Near Hollister and 290)
  • Please note that your license will be captive through our company
Nice to Have:
  • Bachelor’s degree, preferred, not required
  • Proven track record
  • Business management experience
  • Sales and customer service experience
Pay/Benefits:
  • Base rate (depending on experience) plus competitive commission structure
  • Paid time off after 90 days
  • Health plan options and automatic life insurance after 60 days
  • 401(k) with generous company matching
Job Description:

The Marketing Operations Specialist (Driver) will provide general support to the Marketing Operations Team in areas of lead distribution, real-time call center and marketing alignment, and ongoing analytics. The MOS will be the front-line for distribution of form-filled leads generated by our online marketing programs (web leads). Deliver an exceptional customer experience by maximizing speed-to-lead and immediate interaction. Pay:

  • Hourly rate based on skill level and experience
Responsibilities:
  • Immediately contact all web leads, both through an immediate call, follow-up calls, and proper placement into e-mail campaigns
  • Distribute those leads to the sales department, following established procedures.
  • Perform “one-off” tasks as requested by the Marketing Operations Team.
  • Monitor inbound traffic, and adjust online advertising accordingly
  • Be an excellent ambassador for TGS to our leads, teammates, other departments, and vendors.
Qualifications:
  • Call Center Experience a plus
  • Strong verbal and written communication skills
  • Basic knowledge of Excel
  • Attention to detail
  • Schedule - Must be available1PM to 10PM any day of the week with rotating weekend Saturday and Sunday shifts.
Job Description:

Client Services is an important part of maintaining an ongoing client relationship. We actively engage our customers and make sure they are 100% satisfied with the resolution to their issue. If we can’t directly assist, we steer our customer in the right direction. Often, when the customer reaches us, they have a pending installation or are newly activated. When customers call, a friendly voice (the Customer Service Representative) answers the line and is willing to go above and beyond to assist with issues or answer questions. This helps reassure them about the value of the products and services we offer.

Our managers are friendly and helpful, and offer a lot of one-on-one coaching to develop the staff. The company has prizes and contests to recognize individuals doing a great job. If customer service is your thing, The Go Solution is the place to be!

Job Responsibilities:

  • Assist customers with product features and installation needs for TV, Internet, phone, and security services
  • Provide quality support service through one-call resolution to establish a long-term customer relation
  • Maintain performance standards in regards to productivity, quality assurance scores, attendance, etc
  • Identify customer “WIN’s” (wants, interests & needs) and qualify for sales opportunities
Requirements:
  • 1 year of Customer Service experience required, preferably in a call center environment
  • Effective communication skills (excellent opportunity for bilingual candidates), both oral and written
  • Above-average computer skills with the ability to learn new software applications
  • High school diploma or equivalent required, some college preferred
  • Must be able to work weekends and closing shifts (until 11pm)
Benefits:
  • Pay based on experience plus any additional commissions
  • Health, dental, vision, life, and supplemental insurance programs
  • 401(k) with generous company match
  • Paid vacation time

Job Responsibilities:

  • Answer inbound calls from potential customers seeking home technology solutions including TV, Internet, phone, and security services
  • Identify customer “WIN’s” (wants, interests & needs) and qualify for sales opportunities
  • Overcome objections and convert opportunities to sales through your trained process
  • Accurately build customer accounts using various customized software applications
Requirements:
  • Motivated and driven to succeed
  • Outstanding communication skills (excellent opportunity for bilingual candidates)
  • Strong attention to detail
  • Highly energetic and positive attitude
  • Professional, reliable, and honest work ethic
  • Flexibility in work schedule
  • Sales, sales-related, and/or customer service experience a strong plus
  • High school diploma or equivalent required, some college preferred
Compensation & Benefits
  • Paid training program
  • Uncapped commission pay structure (average reps earn $45K-$50K per year / top reps earn $75K-$100 per year)
  • Bonus and incentive pay opportunities
  • Health, dental, vision, life, and supplemental insurance programs
  • 401(k) with generous company match
  • Paid vacation time
  • Ask about our work from home program
Employee Perks
  • Strong and stable earning potential (bi-weekly pay plan)
  • Monthly and annual employee recognition awards
  • Flexible schedules available
  • Frequent giveaways
  • Home or office work environment
  • Company sponsored events and outings
  • Career growth opportunities; professional development programs
  • Many community involvement opportunities
  • NO cold-calling and NO prospecting; all leads provided

Do you effectively speak and communicate in both English and Spanish? Are you looking for an amazing career with a growing company? Then look no further!

We’re The Go Solution, located in Northwest Houston (on 290, between 610 and Beltway 8), and we’re looking for bilingual sales agents to provide an exceptional customer buying experience for the products we sell over the phone. No cold calling! Our in-house marketing department makes our phones ring with customers who want to purchase the product. We are an authorized retailer of many well-known cable, satellite, and internet products from companies such as:

  • DISH Network
  • DISH Latino
  • AT&T
  • TimeWarner Cable
  • Comcast/Xfinity
  • Verizon
  • Plus Many More!

We offer paid training, flexible schedules, and an amazing work environment. We’re ready for great people like you!

Requirements:

  • Customer service, sales, IT, collections, e-commerce, retail, or call center experience is highly desired
  • Technological aptitude and proficiency with computers is necessary for order processing
  • Effective, fluent verbal and written communication skills in both English and Spanish.
Responsibilities:
  • Provide an exceptional customer service experience by phone
  • Accurately maintain customer accounts
  • Be a great team member
Other Benefits:
  • Base salary plus commissions
  • Medical, Dental, and Vision benefits offered after 60 days
  • Paid time off after 90 days
  • 401K with company match
  • Relaxed but professional dress code (wear shorts during the summer!)
  • Company events like lunches, parties, team-building, and community philanthropy

You want a great career, and we want great candidates. Let’s get started today!

Job Type: Full-time

Job Description:

The Personal Bill Advisor will contact customers by phone to discuss the benefits of our proprietary BillAdvisor Service. As a Personal Bill Advisor, you will search our savings database on behalf of elite customers finding ways to save them money and assisting them in lowering their monthly bills. Our services currently provide customers with discounts on their energy bills, home phone services, home security alarm systems, TV/Internet providers, cellular services, and auto/homeowners/life insurance services.

Responsibilities:

  • Consulting with the customers about their current bills
  • Providing an exceptional customer experience
  • Conducting consistent follow-up with customers
  • Adding/updating customer data in the Lead Management Database
  • Meeting established quality, efficiency, and revenue goals
Requirements:
  • 2+ years of experience in sales, collections, billing, telemarketing, and/or customer service required
  • Strong negotiation skills required!
  • Previous call center experience preferred
  • Some college education preferred
  • Proficiency using Microsoft Excel
  • Excellent verbal and written communication skills
  • Outstanding level of professionalism/confidentiality with high-end clients
Benefits:
  • Pay based on experience
  • Paid time off after 90 days
  • Health plan options and automatic life insurance after 60 days
  • 401(k) employer matching at 6 months

Submit Your Online Application Today!


We'll review your qualifications. If you are selected to move forward to the application process, a member of our recruiting staff will contact you via phone or email to complete the next steps

Thank you for taking the time to apply to The Go Solution.